Sign In FAQs ​ I would like to make an informed decision about my purchase. What product information should I be looking for? ​ Items available for purchase at All & Sundry will have a title clearly stating the product offered, product descriptions, images, the price of the item and variant options where available, the country the item ships from, the countries that the suppliers are willing to deliver to, and any additional information that can help you assess suitability of the product for purchase. Whether or not there are pictures of the variants, there will be options to choose colour, size, and design variants where applicable on the same product page. You can select from quantity options too depending on availability. While we try to offer as much product information and product specifications, we do not list the ingredients or chemical compositions of items available for purchase, and we encourage customers to check the ingredients on the packaging of purchased items before usage or consumption where available. ​ Is what I see in the image displayed on the product page exactly what I get? ​ The displayed product pictures try to portray the item accurately, but you must be aware that aspects such as colour and size may appear different depending on various factors such as the screen it is viewed from, the perspective, and the focus. Please note that particularly with artisanal works and the images displayed, there may be slight variations in the products you receive but we ensure that these variations are minimal. Moreover, where items are mass produced, the pictures are of items from a particular batch as a visual sample for your reference, but we will always ensure that when you purchase the product, you will receive items closer to the manufacturing date. Vintage items and antiques where available on this website will be described as such, and unless they are one of a kind, the displayed picture will only be a visual sample of the product portrayed for your reference. Please do note though that a ny item/material shown in the displayed picture/s or on the website apart from the item offered for sale is only for aesthetic purposes and may not in any way be considered to be available for purchase or have been purchased along with the item. ​ What does the displayed price include? ​ Product prices displayed on the website do not include VAT and any other taxes unless it explicitly states so in the price break down. Shipping costs whether in the UK or internationally are charged in addition as logistics is not directly within the scope of our services. However, we and our suppliers try to ensure that the logistics companies we contract for deliveries are affordable and reliable. For more information on how we charge for deliveries, please see the Shipping Information page h ere . Please note that if the delivery country is not the same as the country the shipment will be dispatched from, additional charges such as import taxes may be required to be paid to your state depending on the rules of import and at the applicable rate. To receive your item, therefore, the tax may be collected by your delivery agent who clears the items at customs on your behalf. Should you choose not to pay the import tax, you will not be able to receive your purchase, however, the order will be considered to have been fulfilled since statutory procedure for you to receive the item was followed. No refund in part or whole will be offered for not cooperating with the statutory requirements to receive your order. ​ At what point is an item considered purc hased from All & Sundry’s website? ​ An item is considered to have been purchased from All & Sundry’s website once the payment has been received by us, not if the item is still in your shopping cart or upon your receipt of the item. This means that items in your shopping cart will not be considered to have been purchased until the payment for it has been received in full and the order confirmed, and the item is considered sold upon receiving the full payment. ​ When will All & Sundry begin processing the order? ​ All & Sundry and third-party suppliers will only proceed with processing your order for fulfillment upon receiving the payment. ​ Does All & Sundry deliver purchased items worldwide? ​ We at All & Sundry are constantly looking to grow our collection of items across categories so we can bring you delights from across the world. With the help of the manufacturers or intermediaries we source from, we make these items available for purchase from anywhere in the world via this digital platform. It is certainly our intent to also find ways to have these items delivered to addresses worldwide, however, until then, these items may be available for deliveries only in certain regions that our suppliers deliver to. If you are keen on purchasing products that have no import restrictions in your country, but are limited by delivery region, drop in a request through our chat box or contact form and we will check how we can have these items delivered to you. ​ What happens if an item is held up at Customs? ​ Each country has its own Customs regulations and policies. If there are no restrictions or prohibitions for the import of your purchased item in the destination country, and the item has already reached the destination country within the reasonable amount of delivery time, it will not be considered a delay from our side. However, w e encourage you to bring up the matter with your local council if you think such delays at Customs may be unnecessary or avoidable. Each country has its own Customs clearance procedures and you may be able to find a more favourable outcome if you think items are being delayed by Customs longer than required. At times, Customs may also unpack and conduct chemical analyses (particularly for food items) despite us providing the necessary paperwork and even if it is from a country with which preferential trade agreements exist. You may, therefore, receive less than the quantity you purchased from us (particularly for bulk purchases and wholesale orders of food items). Unfortunately, if there is no problem with the paperwork or payments, there is not much we can do to speed up the procedure or restrict the tests at customs in your country as it is a statutory matter beyond our control. ​ What happens if an order cannot be fulfilled for various reasons after a purchase has been made? ​ If an item displayed in stock on our website was over-booked by the supplier for which reason the supplier will not be able to fulfill the order, we will uphold your right to a full refund, and in addition, we will also offer you a discount coupon that you can avail of on any of your purchases made via our portal. ​ However, if an item you purchased via our website cannot be delivered to your address for reasons such as restrictions in the importing country or force majeure, we will inform you about it, and depending on the reason and the status of the delivery, you may or may not be eligible for a refund. ​ If multiple purchases were made in an order, and the order could not be fulfilled in whole or part, you will not be eligible for a refund for consolidated logistics costs if any of the items from the order were already dispatched. However, if the item was the only item in the order and the item was not yet dispatched, you may be eligible for a refund including delivery costs in the form of a cash refund, discount coupons or gift voucher of the same value. ​ Can I cancel an order after making a purchase? ​ There may be times when you change your mind about a product after making the payment and receiving an order confirmation. If the item has already been dispatched, we may not be able to reverse it, and any cancellation will simply mean you will not be obliged to receive the purchased item. Unfortunately, unless eligible for refund as per our Returns, Refunds and Cancellation Policy, we will not be obliged to refund such a purchase. To know when you are eligible for a refund, read our Returns, Refunds and Cancellation Policy here . ​ I purchased an item from All & Sundry that I would like to return. What is the procedure? ​ If you are eligible for a refund or replacement, and would like to return an item that you purchased from All & Sundry’s website, you must contact us for information about your specific case, since we work with third-party suppliers who ship items from across the world. We will not refund items that were returned without consulting with us or without following our instructions. Once the return has been approved, however, you will receive a refund or replacement, depending on stock availability and preference. While we do not accept returns of certain types of items, such as perishables, or items where safety and hygiene are essential, you may still be eligible for a refund on certain items if an item you received was damaged or defective as long as you inform us about it within 1 business day and with pictures of the condition you received the item in, so we can offer you effective remedy. To know more, read our Returns, Refunds and Cancellation Policy here . ​ How do I know when I am eligible for a refund? ​ There may be various reasons why you may want a refund, and depending on your particular situation, you may even be eligible for a refund. If you received a defective or damaged item, for example, we require you to inform us about it within 1 business day of receiving the item along with pictures of the condition in which the item was received to be eligible for a replacement or refund with effective remedy. Should you, however, wish to return an item that no longer appeals to your aesthetic sense or for any other reason, you may or may not be eligible for a refund or replacement. For more information, you can find our Returns, Refunds and Cancellation Policy here . ​ How do I know who has access to customer information provided to All & Sundry? ​ All & Sundry is hosted by Wix and works with third-party app integrations, third-party suppliers and logistics providers to ensure that items you purchase via our website can also reach you. Apart from All & Sundry Ltd. and stakeholders in its business, at the very least, these third-party service providers will have access to information required for providing you services, including data that can identify you (for example: your name, billing and delivery address, telephone number/s, email address, etc.). For more information about how we manage your information, you can go through our Privacy Policy here . If you would like to know more about our T erms of Service, you can find it here . While you have the option to prevent the sale of your personal information collected by us to third parties, by making a purchase via our website and to fulfill your orders, you give us consent to override any other terms of consent on our website that would otherwise prevent us from doing so. ​

Sign In About The story of All & Sundry begins years before its founding, in the appreciation of beauty, nature, creativity and human prowess. Undoubtedly, the marvels of technology have allowed for all of these aspects to not only be brought together in one place, but have also made this digital platform a space to let you enjoy and appreciate in every sense what we enjoy and appreciate about this world in all its finesse, fortitude and glory. Whether you want to lavish yourself with the finest of our selection, to adorn yourself or decorate your home and make the world around you as picturesque as can be, there's something for everyone! We take utmost pleasure in offering our retail and wholesale collections to all our customers, and in addition, consultations to industry-specific decision-makers: traders, manufacturers, purchasing managers, event managers, chefs and decision-makers looking for diversity, quality, best bargains and customisations, because there truly is something for everyone! At All & Sundry, you have access to a selection of items and brands that have made it to our collection and that you can purchase at your convenience from wherever in the world. So, browse through and enjoy shopping! ​ Special Collections All & Sundry 2023 New My Choice Best Sellers Seasonal Lifestyle Vintage Discover Offers ​ Learn More Categories Food & Drinks Health & Beauty Clothing & Footwear Jewellery & Accessories Bags Technology Home & Garden Office & Tools Books & Creative Supplies Toys Gifts & Hampers Learn More Retail Our collection of retail items, carefully selected to give customers access to high-quality items - trending or rare to find, is available for purchase worldwide Learn More Wholesale Our collection of wholesale items, sourced from farmers, manufacturers & traders, with custom packaging options is available for purchase worldwide Learn More Consult Find experts to help you strategically plan your purchases, develop new products, and take your merchandise worldwide Learn More FAQs We have answered several frequently asked questions to make it easier for you to enjoy shopping on this international platform. If you still have a query or want more information, our customer service representatives will be happy to help you. Learn More Contact If you would like to contact us for more information, consultations, business or general inquiries, our international staff are available 24/7. Write to us via the chat box or fill out the contact form, and our team will try to respond to you at the earliest. Contact

Sign In PRIVACY POLICY Last updated: 21/11 /2023 ​ This Privacy Policy describes how All & Sundry Ltd. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.allandsundry.online (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. ​ Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. ​ CHANGES TO THIS PRIVACY POLICY ​ We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. ​ HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION ​ To provide the Services, we collect personal information about you from a variety of sources as set out below. The information that we collect and use varies depending on how you interact with us. ​ In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others. ​ WHAT PERSONAL INFORMATION DO WE COLLECT? ​ The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect. ​ 1. Information We Collect Directly from You ​ Information that you directly submit to us through our Services may include: ​ Basic contact details including your name, address, phone number, email Order information including your name, billing address, shipping address, payment confirmation, email address, phone number Account information including your username, password, security questions Shopping information including the items you view, put in your cart or add to your wishlist Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Service ​ Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features ​ 2. Information We Collect through Cookies ​ We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services. ​ 3. Information We Obtain from Third Parties ​ Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as: ​ Companies who support our Site and Services, such as Wix Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies ​ Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links. HOW DO WE USE YOUR PERSONAL INFORMATION? ​ Items available for purchase on our website are fulfilled by third-party suppliers whose services have been integrated with our website through the web-hosting service and third-party apps, or third-party suppliers who have offered their products for purchase to our customers via our website. Therefore, when you make a purchase via our website, you consent to offer the same information you provide us to these suppliers as will be required for fulfilling your order. Your personal information is, therefore, required for: ​ 1. Providing Products and Services We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments; fulfill your orders; to send notifications to you related to your account, purchases, returns, exchanges or other transactions; to create, maintain and otherwise manage your account; to arrange for shipping; facilitate any returns and exchanges; and to enable you to post reviews. ​ 2. Marketing and Advertising We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. 3. Security and Fraud Prevention We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. 4. Communicating with You ​ We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you. ​ COOKIES ​ Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. ​ Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners and suppliers. HOW WE DISCLOSE PERSONAL INFORMATION ​ In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: ​ with vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping) with business and marketing partners, including Wix, to provide services and advertise to you. For example, we use Wix to support personalised advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices when you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent with our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business in connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others ​ We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information": 1. Category ​ Identifiers such as basic contact details and certain order and account information Commercial information such as order information, shopping information and customer support information Internet or other similar network activity, such as Usage Data ​ 2. Categories of Recipients ​ Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers) Business and marketing partners Affiliates We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you. USER GENERATED CONTENT ​ The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone. ​ We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties. ​ THIRD PARTY WEBSITES AND LINKS ​ Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. ​ CHILDRENS' DATA ​ The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. ​ As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age. ​ SECURITY AND RETENTION OF YOUR INFORMATION ​ Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. ​ How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. ​ YOUR RIGHTS AND CHOICES ​ Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law. ​ 1. Right to Access/Know ​ You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information. ​ 2. ​ Right to Delete ​ You may have a right to request that we delete personal information we maintain about you. ​ 3. Right to Correct ​ You may have a right to request that we correct inaccurate personal information we maintain about you. ​ 4. Right of Portability ​ You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions. ​ 5. Right to Opt out of Sale or Sharing or Targeted Advertising ​ You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Do Not Sell My Personal Information opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site. ​ Ri ght to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information : You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual. Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information. Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent. Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial. Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made. ​ You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. ​ We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law. ​ COMPLAINTS ​ If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. ​ INTERNATIONAL USERS ​ Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries. ​ If we transfer your personal information out of Europe, we will rely on recognised transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection. ​ CONTACT ​ Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us a t info@allandsundry.online ​ F or the purpose of applicable data protection laws, we are the data controller of your personal information. Our representative in the EEA and the UK is: The Company Director All & Sundry, 128 City Road, London EC1V 2NX England, UK Phone: +447404422149 Email: info@allandsundry.online ​